Privacy policy

• Basic information – If you write to us or book a guided tour, we may ask for your name, email address or phone number.

• Technical information – When you visit our website, we automatically receive information such as your IP address, device type and cookies.

• Photos and video – We sometimes record events and visits for promotional purposes. We will always inform you in advance.

Why do we use them?

• To respond to your inquiries.

• To organize group visits or educational programs.

• To improve the user experience on the website.

• For legal obligations.

Your data is safe with us. We use technical and organizational security measures to prevent unauthorized access, loss or misuse.

Your rights:

You have the right to:

• know what information we have about you,

• request correction or deletion of data,

• restrict or object to processing,

• withdraw consent at any time.

• You can exercise your right via e-mail: info@zoo-osijek.hr.

We use cookies for basic site functionality and anonymous analytics. You can accept, decline, or adjust them in your browser settings.

Who do we share your data with?

Only if necessary:

• with our IT partners (for website maintenance),

• with competent authorities (if required by law).

We never sell your data.

Do you have a question? Feel free to contact us:

E-mail: info@zoo-osijek.hr

Phone: +385 (0)31 285 234

Thank you for your trust!